Project Hope has the following job openings:
- Grant Manager
- Director of Programs
- Case Manager - Employer Partnerships
- External Affairs & Volunteer Manager
- Supervisor of Family Services
Please submit your resume and cover letter to:
| Mail: Project Hope Attn: Kelli Sperfslage 550 Dudley Street Roxbury, MA 02119 |
Fax: (617) 238-0473 |
Email: |
The Grant Manager will be responsible for the preparation and submission of the agency’s grant requests to foundations, corporations, the United Way, and other private institutional funders. The focus will be on private funding sources, but occasional submissions to public sources may be required. The Grant Manager will take the lead in identifying, cultivating, writing, and stewarding grant opportunities. The ideal candidate will have a proven track record of non-profit fundraising and grant writing, and will demonstrate a keen understanding of the local and national funding landscape. Familiarity with the population served by Project Hope and the ability to connect with the mission, values, and culture of the organization is vital. This position reports to the Director of Development & External Affairs.
Primary Responsibilities:
- Research, develop, and write competitive grant proposals as well as letters of inquiry, grant progress reports, acknowledgement letters, and other correspondence to prospective and renewing foundations and corporations, with a minimum of 3-4 letters of inquiry and/or proposals submitted each month.
- Work collaboratively with department and program staff to develop proposals, prepare grant reports, and arrange site visits and other funder-related meetings and communications.
- Gather and prepare all ancillary materials to accompany grant submissions.
- Conduct prospect research on existing and prospective funding sources.
- Maintain and update Development Department files on foundation and corporate funders.
- Keep up-to-date calendar of grant/report submission deadlines.
- Prepare monthly activity reports including funding requests, grants, and reporting information for Development Department meetings and the agency’s Executive Team.
- Work with the Director of Development & External Affairs to design a proactive development plan focused on expanding funding streams from foundations and corporations and plan a cultivation strategy that is aligned with Project Hope’s mission and goals.
- Other duties as may be assigned.
Qualifications/Knowledge/Skills & Capacity:
- Bachelor’s degree required.
- 3-5 years proven grant-writing experience and familiarity with non-profit fundraising. A sample of a successfully-funded proposal is requested.
- Ability to write clear, structured, articulate, and persuasive proposals and manage multiple projects simultaneously.
- Strong editing skills, attention to detail, and demonstrated ability to work both independently and as part of a team.
- Superior organizational, interpersonal, oral, and written communication skills.
- Strong grasp of budgets and financial information.
- Familiarity with Sage Fundraising 50; proficiency a plus.
- Professional attitude and strong work ethic.
- Knowledge of low income and/or homeless family population.
- Oversee all of Project Hope’s service programs: Emergency Family Shelter, Housing, Employment, Adult Basic Education/ESOL, and both Center-based and Family Childcare.
- Manage direct reports and support their professional learning and development through ongoing coaching.
- Oversee the recruitment, interviewing, and hiring of all program staff.
- Work with program heads to design and implement program strategy.
- Oversee the development of annual program operating plans, including goals, milestones, performance measures, and budgets.
- Oversee management of funder contracts and program expenses to ensure programs’ ability to deliver on Project Hope’s mission and meet contract objectives.
- Ensure the development of clear and measurable outcomes in each program, and a system and practices for ongoing program evaluation and reporting to funders.
- Continually evaluate program efficiency and effectiveness, benchmarking with external providers of similar services and seeking feedback from contractors and funders.
- Develop proposals and respond to requests for bids for government contracts and grants.
- Ensure compliance with contracting agencies and federal, state, and city standards/regulations.
- Liaise with a wide range of external stakeholders, including government, corporate and private funders; as well as other government, private and non-profit partners.
- Support the Executive Director in advocating for policy change at the City and State level to better meet the needs of Project Hope families and the Dudley Neighborhood.
- Successful experience managing programs in a multi-service agency.
- Familiarity with the population served by Project Hope.
- Demonstrated ability to work across programs in the organization to develop strong teamwork and prevent independent “silos”.
- Experience with city, state, and federal grants and contracts and their reporting requirements.
- Track record in submitting and winning contract and grant awards.
- Experience in developing annual operating plan and budgets for multiple programs.
- Experience in outcomes measurement and evaluation of social programs.
- Demonstrated success creating and nurturing a collaborative organizational culture.
- Ability to connect with the mission, values, and culture of Project Hope.
- Participate in outreach efforts to recruit new participants
- Participate in maintaining contact and building relationship with non-profit organizations making referrals to the programs
- Attend open house sessions providing program information and assessments
- Assist Program Coordinator and Director of Workforce Development in open house registration, assessment, intake, interview, referral, and acceptance process
- Conduct initial assessments and interviews
- Communicate and collaborate with training staff including the Director of Workforce Development, Project Hope Career Coach, Instruction and Training Coordinator, and Computer Training Specialist to jointly review participants progress, needs, and services
- Communicate and collaborate with training and employer partners
- Meet with each participant to determine individual needs in order to support them to successfully participate in and complete the training program. Supports may include the following:
- Securing childcare support for participants
- Resolving transportation challenges
- Supporting participants to resolve CORI issues where appropriate
- Supporting participants to receive additional training
- Supporting participants to address housing and financial stability
- Coordinating with DTA where necessary
- Support participant, Program Director and Coordinator, and Program Instructor in training activities
- Monitor, document, manage, and address participant issues and program violations
- Monitor and communicate participants progress, challenges, and outcomes
- Support participants in job search activities
- Work closely with the Program Coordinator, and the participant to develop a realistic, individualized action plan for addressing any barriers or obstacles to employment
- Provide ongoing support to participants in preparing for employment
- Provide retention support as participants transition to employment
- Develop relationships with service providers to ensure on-going supports for participants
- Maintain accurate, up-to-date records of participant, contact and participant progress in web-based internal database and partner data bases
- Schedule regular meetings and maintain phone contact with participants to monitor progress and identify issues affecting their employment status and personal needs
- Schedule regular meetings with participants as needed to enhance the flow of information, coordination of employment and vocational progress
- Bachelor's Degree with 1 year of experience or a High school Diploma with 4 years of experience
- Excellent interpersonal skills and ability to encourage job seekers
- 1+ years case management experience
- Strong belief in and respect for the job seekers potential and abilities
- Ability to work together with participants to address issues
- Ability to work with people from a variety of backgrounds and needs
- Ability to work well in a team setting
- Willingness and ability to travel between employers and community sites
- Good problem solving skills and excellent follow through
- Tenacity in helping participants to achieve their goals
- Ability to relate to both community members and employers
- Knowledge of Windows based applications
- Knowledge of community services is desirable
- Experience in the healthcare field a plus
- Willingness to travel to training sites and to employers
- Flexibility with schedule to meet or contact participants outside of regular business hours
- Bilingual (English/Spanish) a plus
- Coordinate and manage the Project Hope Speakers Bureau; facilitate trainings throughout the year in collaboration with programs and participate in all speaking engagements.
- Cultivate relationships with current and potential donors through individual and corporate volunteer engagement activities. Organize service days and other special volunteer activities.
- Oversee all aspects of the holiday gift drive, from donor cultivation to holiday gift “workshop.”
- Work with Director of Development & External Affairs to develop all print materials and social media such as newsletters, holiday cards, gift drive letters, annual appeal, event invitations, etc.
- Lead and/or support all agency special events and appeals.
- Work with Director to build media placements and enhance and maintain agency web presence.
- Assist in developing and carrying out overall development plan with the Director.
- Experience using donor tracking tools and reporting on fundraising activities. Familarity with Sage Fundraising software a plus.
- Ongoing gift entry and acknowledgments.
- Participate in and initiate planning activities that strengthen engagement, cultivation, visibility, and other aspects of agency fundraising and sustainability.
- Excellent interpersonal, communication, and organizational skills are required.
- A positive attitude, flexibility, and the ability to work well in a team setting.
- A minimum of five years experience in development and project management.
- Availability to work off hours and weekends as needed.
- The ability to manage multiple projects simultaneously with great attention to detail.
- Excellent technology and computer skills, including website development and research experience. Strategic thinker, planner, and ability to implement plans. Knowledge of Sage Fundraising software preferred.
- Occasional bending and lifting up to 20 lbs. is required.
- Provide weekly supervision with the goal of assisting each case manager to develop best practices in an effective, culturally competent manner
- Assist and review Individual Service Plans against the families’ goals
- Organize and attend bi-weekly case review meetings with shelter staff; engage and help sustain the focused efforts of the staff as they assist families to move from shelter into permanent housing
- Provide feedback regarding resources and strategies that are effective, and others needed to accomplish the goals of the program
- Assist staff with tracking retention efforts and income maximization efforts in ETO
- Provide ongoing statistical and anecdotal information to the Director of Housing Services for reporting purposes
- Conduct in-depth assessment in a thoughtful and compassionate manner utilizing the client’s strengths and appreciating their challenges
- Identify, collaborate, and implement a comprehensive ISP with clients
- Maintain regular contact with clients regarding all housing and service delivery needs
- Maintain contact with housed clients through home and office visits for a year
- Assist client with applying for all potential benefits and resources
- Assist program participants to develop stable tenancies or assist with housing search if the family is in non-permanent or unstable housing
- Implement support/mutual empowerment groups with clients at various stages of homelessness-permanent housing
- Assist client with money management skills
- Ensure that all services are documented in a timely and thorough manner
- Provide and contribute to the knowledge about successful outcomes through expanded/refined data collection and analysis
- Work with the Director of Housing Services to ensure that all clients are tracked, and measurable outcomes are identified and documented
- Coordinate rental assistance strategies and applications, using both in-house and outside resources, as appropriate
- Work with partnering agencies to ensure a comprehensive collaborative model and strategies are implemented
- Cultivate knowledge of area resources and participate in established collaborations with other agencies
- Participate in staff and team activities
- Three years of case management or related social service experience strongly preferred
- A Master’s Degree in social work (LICSW or LICSW eligible) or related field strongly preferred
- Supervisory experience strongly preferred
- A willingness to conduct home visits in a variety of neighborhoods and to accompany clients to neighborhood services as based on clients schedules
- An ability to work closely with a team of direct service staff; ability to work with a diverse group of people
- A demonstrated ability to work both autonomously and collaboratively
- A demonstrated ability and dedication to advocate effectively on behalf of clients to help them access benefits and services
- Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues
- Ability to work in a busy environment with multiple challenges
- A strong ability to keep work organized
- Strong problem-solving skills, patience, and perseverance
- Knowledge of homelessness issues and/or housing programs helpful
- Good math, verbal and written communication skills;
- Computer proficiency required
- Bilingual (Spanish) preferred
Project Hope is a $5 million multi-service agency located in the Dudley Neighborhood of Boston (Roxbury/Dorchester) at the forefront of efforts in Boston to move families beyond homelessness and poverty. It provides low-income women with children with access to educations, jobs, housing, and emergency services; fosters their personal transformation; and works for broader systems change.
Project Hope is seeking an experienced and creative manager to oversee all of its client services programs, including family shelter, education, housing, employment, and supportive services. The Director of Programs will report to the Executive Director and will be part of the Executive Team. He or she will have approximately 6 direct reports and overall responsibility for program staff numbering 50. The successful candidate will be a talented manager with the ability to instill direction and leadership and lead a committed team of program heads. The Director of Programs must have strong interpersonal skills, a hands-on management style, and sound decision-making abilities.
Primary Responsibilities:
Qualifications
The Director of Programs requires a strong background in operational management and hands-on leadership. The following skills and experience are preferred:
Case Manager - Employer Partnerships
Project Hope, a multi-service agency that assists families with moving beyond homelessness and poverty, seeks a Case Manager to further meet the needs of our Workforce Development programs which offer a range of resources so low-income women can advance economically, including: career planning; goal setting; referrals for schools, training and job placement; financial literacy workshops; career coaching; and more.
The Employer Partnerships Case Manger will provide support to the outreach, recruitment, and acceptance of program applicants. The Case Manager will provide case management services to Employer Partnerships programs and participants with but not limited to the Partners in Career and Workforce Development (PCWD) pre-employment training program, Community Partners in Health Professions (CPHP), and the Professional Readiness Employment Program (PREP).
Primary Responsibilities:
Qualifications:
External Affairs & Volunteer Manager
Project Hope, a multi-service agency that assists families with moving beyond homelessness and poverty, seeks an External Affairs & Volunteer Manager to further meet the needs of our organization which provides low-income women with children access to education, jobs, housing, and emergency services; fosters their personal transformation; and works for broader systems change.
The External Affairs & Volunteer Manager provides key project-specific support to the organization by cultivating donor relations in the form of special events, volunteer activities, increasing visibility, and overall strategic planning and implementation of development activities.
Primary Responsibilities
Volunteer Activities
External Affairs
General Activities
Qualifications:
Review of applications will begin immediately and continue until position is filled. To apply, please submit cover letter and resume to:
Project Hope is a multi-service agency at the forefront of efforts in Boston to move families beyond homelessness and poverty. It provides low-income women with children in the Dudley area of Roxbury/Dorchester with access to education, jobs, housing, and emergency services; fosters their personal transformation; and works for broader systems change.
Project Hope seeks a Supervisor of Family Services to supervise case management staff and carry a caseload consisting of families who are in need of follow-up stabilization services. The Supervisor of Family Services will provide supervision, guidance and oversight to the case management staff who are providing stabilization services to families moving from shelter to housing, families who have been provided with financial assistance to stabilize tenancies, and families at risk of homelessness who are placed into more affordable housing. The Supervisor of Family Services will also coordinate social work education and internships.
Primary Responsibilities:
Supervision and Management
Case Management
Provide Housing Retention and Follow-up Services
Maintain Service Documentation
Participate in Partnerships and Collaborations
Qualifications:
Project Hope is an Equal Opportunity Employer
Project Hope's Community Building is a certified eco-friendly building which supports the health and well-being of its workers and its neighbors. We have special facilities for those who choose to bike to work, and both our locations are accessible by public transportation.