POLICIES | Project Hope

WHISTLEBLOWER PROTECTION

Project HOPE is committed to complying with all applicable laws and practices. The legal protection provided by this Whistleblower policy applies to all employees and contractors. You are strongly encouraged to report anyone suspected of fraud or corrupt conduct or any other form of inappropriate behavior.

Definition of Whistleblower
A supervisor, department head, employee, or contractor of Project HOPE who wishes to report conduct they believe is in breach of our “Code of Conduct” or in breach of the law and where the individual perceives a need to avail themselves of protection against reprisal for having made the report. A whistleblower may or may not elect to remain anonymous.

What to Report
Any suspected fraud, corrupt conduct, inappropriate behavior, or illegal activity involving Project HOPE or its employees in any way. These concerns must have some reasonable foundation for being raised and should include:

The name and contact information of the reporting party (reports may be made anonymously, but individuals who make such reports should recognize the limits that are inherent in investigating anonymous reports).
A description of the nature of the improper activity, with sufficient detail to enable an initial investigation.
The name(s) of the employee(s) or other individual(s) engaging in the activity or with knowledge of the activity.
Actual or approximate dates that the activity took place.

Who to Report To

Reports may be made to your supervisor, the Board Chair, the Executive Director, or to Human Resources. Reports may be made in person or by phone, letter, or email. The Employee Hotline is also available (888) 412-3447.

Confidentiality
In addition to our legal obligations, Project HOPE extends its assurance of confidentiality to all other matters. All information received in respect of other reportable conduct will be held in strictest confidence and, where clearly desired by the individual, the identity of the person will not be disclosed without permission.

Investigation
The Executive Director, Board, or persons designated by them will investigate all reports promptly and appropriately. In this regard Project HOPE will assume no wrongdoing on the part of any party during the investigation. Where any wrongdoing is uncovered, Project HOPE or its governing body will take appropriate action.

Project HOPE Boston, Inc. places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate Project HOPE Boston’s firm commitment to the privacy of our donors and website users. This policy explains what types of information is collected by the Project HOPE Boston’s website, www.prohope.org, and how this information is used.

What Personally Identifiable Information is Collected
Project HOPE Boston supporters that donate utilizing www.prohope.org and individuals that sign up to receive Project HOPE Boston e-communications voluntarily provide us with contact information (such as name and e-mail address). We may use this information for specific, limited purposes. You may always "opt out," either now or at any time in the future, if you do not wish to receive our messages.

IP addresses
Project HOPE Boston uses your IP address to help diagnose problems with our server, to administer www.prohope.org, and for statistical metrics used to track website visitor traffic.

Cookies
www.prohope.org uses "cookie" messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you've done and told us before. The "cookie" is placed in your computer and is read when you come back to our website. Cookies let us take you to the information and features you're particularly interested in. They also let us track your usage of www.prohope.org, so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your Web browser accordingly.

Analytics
Usage data and known persistent cookies

www.prohope.org uses (or may use) the following tools (each a “Tool” and collectively, the “Tools”):

Tool name: Google Analytics™
Purpose: Collect information about use of the www.prohope.org
Data collected: Google Analytics collects information such as how often users visit www.prohope.org, what pages they visit when they do so, and what other sites they used prior to coming to www.prohope.org.
Privacy policy: Google Privacy Policy
Terms of service: Google Analytics Terms of Service
Express opt out: N/A
Special notes: N/A

Tool name: Google Tag Manager™
Purpose: Collect information about use of the www.prohope.org website
Data collected: Google Tag Manager collects information such as how often users visit www.prohope.org, what pages they visit, when they do so, and what actions they take while visiting the site such as clicking a link or filling out a form.
Privacy policy: Google Privacy Policy
Terms of service: Google Tag Manager Terms of Service
Express opt out: N/A
Special notes: N/A

Tool Name: Google Site Search™
Purpose: This is the tool that powers the search box on www.prohope.org. It allows for better search results for users of www.prohope.org.
Data collected: Google Site Search may collect and store certain information related to your searches of www.prohope.org including: your search queries, links that you clicked on in search results, IP addresses, location information, and cookies.
Privacy policy: Google Privacy Policy
Terms of service: Google Terms of Service
Express opt out: Visitors can opt out by not using the search function on www.prohope.org. They can also go to the Transparency and choice section of Google’s Privacy Policy for additional information on opting out.
Special notes: If you have a Google account (such as Gmail), Google may be able to link the information that it collects from Google Site Search with personally identifiable information from your Google account (such as your name or mobile phone number).

Tool Name: Google Ads™
Purpose: Google Ads uses cookies to track sales and other conversions when users click on an ad. We may use Google’s remarketing service to target our ads to you based on your prior behavior.
Data collected: Google Adwords tracks when a user completes a specified action, which could be a click, download, form submission, or other event.
Privacy policy: Google Privacy Policy, Google Advertising Policy
Express opt out: Manage your Google advertising settings

How Your Information May Be Used
We use your personal information to provide you with personalized service; to send e-mail alerts to you; to answer your requests; etc. You may choose to opt out at any time, which will cease all communications from us. We may also use your information to track visitors to our website. This lets us see which of our features are the most popular so we can better serve our users' needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties

Email Privacy
Project HOPE Boston does not provide, sell, or rent email addresses to anyone outside the organization.

External Links
www.prohope.org includes links to external websites. These links do not fall under the www.prohope.org domain, and the Project HOPE Boston is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

Modifications
We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.